搜索
Search

Service

Honesty is the foundation of our service.

/
Service
All categories

PRE-SALE CONSULTATION

HONEST
  • 01

    Provide professional consultation

  • 02

    Provide visit reception

  • 03

    Provide detailed solutions reports on professional technical solutions according to customer requirements

  • 04

    Introduce the parameters of various models for customers and give professional selection suggestions

  • 05

    Conduct the project evaluation together and build the most suitable and economical technical solution together

  • 06

    Provide finial quotation: provide customers with the most favorable and accurate product quotation

PRODUCTION PROCESS

HONEST
  • IQC

    Select the qualified raw materials for each product, resolutely eliminate defective products, and ensure the quality of equipment from the source.

  • Equipment assembly

    All staff have been trained and started with many years of experience in assembly, and the sales specialist updates the production schedule weekly to report to customers.

  • Equipment debugging

    After installation, the technical staff will debug each equipment separately, and then conduct the whole line trial run, so as to make sure that there is no omission, and ensure that each machine runs smoothly and stably.

  • Check

    We will check fitst ,then invest customer to on-site check or remote check.

  • Qualified shipment

    The equipment is boxed and packed with professional packaging and modular solutions to ensure the safety of the equipment without damage.

AFTER SALE SERVICE

HONEST
  • Instruction in installation and operation

    In order to prevent possible problems during installation and ensure stable operation of the equipment, we offer the following services to solve your worries;

    · Remote guidance for installation and commissioning

    · Detailed video of the installation steps

    · On-site instruction on installation (costs such as travel of technicians for accommodation and food are borne by the user of the equipment)

  • One-year shelf life, three-pack clause

    Warranty period is 1 year, the product is a three-pack, but does not include wearing parts. (Note: The three product package refers to the need for repair, exchange and return due to quality problems, the direct costs within the scope of the three package will be borne by us. The cost of transportation, spare parts, and travel expenses of the technician's room and board are borne by the user of the equipment.

  • After-sales service

    24-hour service, if there are any problems with the production line during the operation of your project, you can consult for help. We guarantee that the problem will be identified and a solution will be issued within 24 hours.

HONEST

+86 1892373 2990

sales@cnhonest.com

Contact Honest and Reduce Your Labor Cost Now

TEL
Customer service hotline
Winnie Winnie
Service time:
0:00 - 24:00
Customer service group:
Winnie
WhatsApp:

Copyright © 2020 SHENZHEN HONEST MECHATRONIC EQUIPMENT CO., LTD. All rights reserved. 粤ICP备16113005号 Powered by :300.cn