HONEST

Service

Honesty is the foundation of our service.

PRE-SALE CONSULTATION


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    HONEST

    Provide professional consultation

  • 02
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    Provide visit reception

  • 03
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    HONEST

    Provide detailed solutions reports on professional technical solutions according to customer requirements

  • 04
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    HONEST

    Introduce the parameters of various models for customers and give professional selection suggestions

  • 05
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    HONEST

    Conduct the project evaluation together and build the most suitable and economical technical solution together

  • 06
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    HONEST

    Provide finial quotation: provide customers with the most favorable and accurate product quotation

PRODUCTION PROCESS


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    HONEST

    IQC

    Select the qualified raw materials for each product, resolutely eliminate defective products, and ensure the quality of equipment from the source.

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    HONEST

    Equipment assembly

    All staff have been trained and started with many years of experience in assembly, and the sales specialist updates the production schedule weekly to report to customers.

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    HONEST

    Equipment debugging

    After installation, the technical staff will debug each equipment separately, and then conduct the whole line trial run, so as to make sure that there is no omission, and ensure that each machine runs smoothly and stably.

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    HONEST

    Check

    We will check fitst ,then invest customer to on-site check or remote check.

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    HONEST

    Qualified shipment

    The equipment is boxed and packed with professional packaging and modular solutions to ensure the safety of the equipment without damage.

AFTER SALE SERVICE


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    Instruction in installation and operation

    In order to prevent possible problems during installation and ensure stable operation of the equipment, we offer the following services to solve your worries;

    · Remote guidance for installation and commissioning

    · Detailed video of the installation steps

    · On-site instruction on installation (costs such as travel of technicians for accommodation and food are borne by the user of the equipment)

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    HONEST

    One-year shelf life, three-pack clause

    Warranty period is 1 year, the product is a three-pack, but does not include wearing parts. (Note: The three product package refers to the need for repair, exchange and return due to quality problems, the direct costs within the scope of the three package will be borne by us. The cost of transportation, spare parts, and travel expenses of the technician's room and board are borne by the user of the equipment.

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    HONEST

    After-sales service

    24-hour service, if there are any problems with the production line during the operation of your project, you can consult for help. We guarantee that the problem will be identified and a solution will be issued within 24 hours.