Honesty is the foundation of our service.
Provide professional consultation
Provide visit reception
Provide detailed solutions reports on professional technical solutions according to customer requirements
Introduce the parameters of various models for customers and give professional selection suggestions
Conduct the project evaluation together and build the most suitable and economical technical solution together
Provide finial quotation: provide customers with the most favorable and accurate product quotation
Select the qualified raw materials for each product, resolutely eliminate defective products, and ensure the quality of equipment from the source.
All staff have been trained and started with many years of experience in assembly, and the sales specialist updates the production schedule weekly to report to customers.
After installation, the technical staff will debug each equipment separately, and then conduct the whole line trial run, so as to make sure that there is no omission, and ensure that each machine runs smoothly and stably.
We will check fitst ,then invest customer to on-site check or remote check.
The equipment is boxed and packed with professional packaging and modular solutions to ensure the safety of the equipment without damage.
AFTER SALE SERVICE
Instruction in installation and operation
In order to prevent possible problems during installation and ensure stable operation of the equipment, we offer the following services to solve your worries;
· Remote guidance for installation and commissioning
· Detailed video of the installation steps
· On-site instruction on installation (costs such as travel of technicians for accommodation and food are borne by the user of the equipment)
One-year shelf life, three-pack clause
Warranty period is 1 year, the product is a three-pack, but does not include wearing parts. (Note: The three product package refers to the need for repair, exchange and return due to quality problems, the direct costs within the scope of the three package will be borne by us. The cost of transportation, spare parts, and travel expenses of the technician's room and board are borne by the user of the equipment.
24-hour service, if there are any problems with the production line during the operation of your project, you can consult for help. We guarantee that the problem will be identified and a solution will be issued within 24 hours.